Delivery & Return

  • Free delivery on all orders above ₹499

  • Orders below ₹499 will have a small delivery charge

  • Delivery Timeline

    • Standard Delivery: 2–5 business days (Sunday & Public Holidays excluded)

    • Express Delivery: 1–2 business days (extra charges apply)

Delivery Options Overview

  1. Place Your Order
    Select your favorite dry fruits and add them to the cart.

  2. Order Confirmation
    You will receive an order confirmation by email/WhatsApp after checkout.

  3. Fast & Safe Delivery
    We deliver using reliable courier partners to ensure your dry fruits reach you fresh and on time.

  4. Easy Returns
    If you receive a damaged or wrong item, you can request a return or replacement within 2 days of delivery.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

🔄 Exchange or Return of Goods

We always want you to be happy with your order. If you are not satisfied, you can request a return or replacement under the following conditions:

  • Return Request Time: Within 48 hours of receiving the order.

  • Eligible Reasons for Return:

    • Wrong item delivered

    • Damaged or expired product received

    • Package was tampered with during delivery

Important Notes

  • Products must be unopened, unused, and in their original packaging.

  • For hygiene and food safety reasons, opened or partially used packets cannot be returned.

  • You must provide the order ID / invoice to process the return.

Refund/Replacement

  • Once we verify the issue, we will arrange a replacement or full refund.

  • Refund will be processed within 5–7 working days to your original payment method.

Returns will not be accepted in the following cases:

Returns will not be accepted in the following cases:

  • If the packet is opened, used, or partially consumed

  • If the original packaging/seal is broken

  • If the return request is made after 48 hours of delivery

  • If the product was damaged due to improper storage by the customer

FAQs

Need a Help?

  • +91 6370716972
  • Messenger
  • Telegram
  • Email: support@festivals-sale.store

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My order hasn't arrived yet. Where is it?

“If your order hasn’t arrived, please check the delivery address you provided and contact our support team. We will help track your order and provide guidance for any delivery issues.”

Do you deliver on public holidays?

“Delivery may not be available on public holidays and Sundays. Estimated delivery times are based on business days and depend on product availability and our processing times.”

Do you deliver to my pincode?

“To check if we deliver to your pincode, enter it in the delivery address field during checkout. Our system will let you know if your location is within our delivery area.”

Is next-day delivery available on all orders?

“Next-day delivery depends on your location and product availability. Contact support if you face any delivery issues.”

Do I need to be there to sign for delivery?

“Some orders may require a signature at delivery. If a signature is needed, please ensure someone is available to receive the package.”